House Masters provides counseling to the Risers. They offer one-to-one confidential advice and support, as well as working with groups.

They cooperate with all the stakeholders to ensure seamless communication flows whilst respecting the boundaries of professional confidentiality. They also liaise closely with other staff and parents, too. Risers are strongly encouraged to seek individual appointments with the House Masters.

Risers welfare is monitored by the Principal and Vice Principal, and they regularly meet the Housemaster to brief them on issues.